You are here

Information phones and e-mails

We serve clients Mon–Thu from 8:30 a.m. to 4:30 p.m., Fri from 8:30 a.m. to 3:30 p.m.

Сonsultation to private clients and self-employed clients

phone: 880 0811   |   e-mail:   |   Skype: mta.eesti

Сonsultation to business clients and VAT consultation

phone: 880 0812   |   e-mail:

Customs information and e-customs services

phone: 880 0814   |   e-mail:

E-tax services

phone: 880 0815   |   e-mail:




Prices for information line calls are packet-based.

On calling from abroad to the information lines you should dial the Estonian area code +372 at the front of the number.

You can phone to our Skype account only, we do not reply to text messages.

If you make a call, then:

  • to ensure better service phone calls are recorded
  • the average waiting time for a call is 25 seconds, at busy periods the call is placed on the waiting list
  • if it is necessary to gather information for the reply, we shall take your contact details and agree to a call-back time

If you send an e-mail, then:

  • we will answer you as soon as possible, but not later than within five working days

  • if it is necessary to gather information for the reply, we shall answer at the latest within 30 calendar days
  • please add your contact phone number to your e-mail

Please note that:

  • we shall not provide the information on tax secrecy because by the phone call or by the e-mail we cannot identify the person who has made the inquiry and therefore the data may reach a third person
  • we serve you in Estonian, but according to the needs and possibilities in some other language as well